It has been a few days since I placed my order and have only received an order confirmation.
Our dispatch processing time is 3-10 working days (not incl. weekends and public holidays) from the point of purchase. You will receive a dispatch notification email within this period of time.
Can I upgrade my shipping to next day delivery?
Next day delivery is currently not a service we offer.
I have placed an order and would like to add/remove an item.
We begin processing orders as soon as they are placed, so we are unable to make adjustments once submitted. A new item can only be added by placing a new order and removing an item or cancelling an order would require you contacting firstname.lastname@example.org, quoting your order reference number.